FOR A COUPLE OF YEARS, I HAVE BEEN LOOKING FOR A REPLACEMENT FOR MY TOSHIBA DVD RECORDER THAT WAS STARTING TO BREAK DOWN. I HAD PLACED FOUR ORDERS WITH AMAZON....3 OF THE RECORDERS DID NOT WORK AND HAD TO BE RETURNED, THE FOURTH ORDER WAS CANCELED BY THE SELLER BEFORE SHIPPING WITH NO EXPLANATION. AN INTERNET SEARCH BROUGHT ME TO FORTHELOW.NET AND I FOUND A REFURBISHED TOSHIBA RECORDER SIMILAR TO THE ONE I WAS USING. WITHOUT HIGH EXPECTATIONS, I PLACED ANOTHER ORDER WITH THEM. FORTHELOW LET ME KNOW WHEN MY ORDER PLACED AND KEPT ME FULLY UPDATED DURING THE SHIPPING PROCESS. THE RECORDER ARRIVED IN ABOUT 4 DAYS (MUCH QUICKER THAN I ANTICIPATED) AND WORKS PERFECTLY. THE BOX INCLUDED THE RECORDER, REMOTE AND USERS' MANUAL AND ADVERTISED. I AM VERY SATISFIED WITH MY EXPERIENCE WITH FORTHELOW.NET AND PLAN TO ORDER ADDITIONAL EQUIPMENT FROM THEM. I HIGHLY RECOMMEND THEM.-JOHN D