Returns, Refunds & Exchanges
For up to 30 days after you receive the item, you can return your purchase. There is a 20% restocking fee plus all shipping and handling costs.
To be eligible for a return, your item must be in the condition it was upon receipt.
To complete your return, contact us to have your return approved and mail it here just as received. We require a receipt or proof of purchase.
For The Low .Net
456 E Juanita Ave
Mesa, AZ 85204
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Canceling an order
If your shipping label has already been purchased, you must pay all shipping.
If you want to cancel an item that takes an additional period of time to process, there will be a 5% fee.