ANSWERS TO COMMON QUESTIONS
HOW LONG DOES IT TAKE FOR DELIVERY?
We typically ship next business day. Once your item is shipped, delivery time is based on your distance from Arizona. If you're in California, you'll have it within 2 days. If you are in New York, it will be within 6 days.
ARE YOUR ITEMS NEW OR USED?
Some items are new, most are used.
Everything on For The Low comes with a Lifetime warranty. The warranty includes replacement of the item if anything malfunctions.
WHAT DOES THE LIFETIME WARRANTY INCLUDE?
For a detailed description of the lifetime warranty please visit this page LIFETIME WARRANTY.
WHAT DOES YOUR MONEY-BACK GUARANTEE COVER?
You are guaranteed to receive the item you ordered. If we can't provide you with the item, you will receive a full refund.
WHAT IF I WANT TO CANCEL MY ORDER?
If your shipping label has already been purchased, you must pay all shipping.
If you want to cancel an item that takes an additional period of time to process, there will be a 5% fee.
HOW CAN I CONTACT YOU?
Reach us directly at firstname.lastname@example.org or feel free to Message us on Facebook. The message box at the bottom left.
Call us anytime during regular business hours at (480) 745.9294.
HOW ARE YOUR ITEMS PACKAGED?
You can find our packaging and shipping details on the SHIPPING INFO page.
WHAT DOES YOUR SATISFACTION GUARANTEE COVER?
For a full disclosure of our satisfaction guarantee follow the link to our MONEY BACK PROMISE page.
WHAT AM I AGREEING TO WHEN I BUY FROM FOR THE LOW?
Contact us directly if your order requires international shipping.
CAN I CHANGE MY MIND AFTER PURCHASING?
If the order has not been shipped, you are eligible to receive a full refund. After the order is shipped, you must pay shipping charges.
WHAT IF MY PACKAGE IS DAMAGED?
If you receive your order and discover it to be damaged, contact us immediately and we will file a claim. DO NOT return merchandise to us until notified to do so by the carrier or us. Retain all packaging materials including Styrofoam peanuts, inner and outer cartons, labeling, etc. for inspection by the carrier. Without this, the claim may be denied. With shipments properly packaged (as all our shipments are), the ultimate responsibility for delivery in good condition rests with the carrier.
WHAT IS YOUR ADDRESS?For The Low
456 East Juanita Ave.
Mesa Arizona 85204